UX Portfolio

Allison Walker

Collaborative designer with agency and in-house experience. Versatile expertise in e-commerce and enterprise UX.

hello@alliwalk.com · linkedin.com/in/alliwalk

I was continually impressed by Allison's ability to adapt and innovate, delivering thought-provoking concepts that were often beyond the expectations of the problem at hand, but pointed clients to future solutions.
— Assoc Creative Dir, Huge

Her UX work incorporated a variety of paths, often being one step ahead of client requests. The client was incredibly happy with the engagement, and internally the project was financially successful.
— Assoc Dir, Program, Huge

Agency and in-house UX across e-commerce, enterprise, and internal tools — from consumer retail to B2B sales products, financial operations to brand experience.

Case studies

decorative image for the lead manager project

Sales Prospecting & Lead Management Tool

Designing new features to help SMBs manage and qualify leads within an all-in-one prospecting workflow.

decorative image for the luxury retail project

Luxury Retail E‑Commerce Redesign

Research and responsive design for premium fashion sites during a CMS and backend migration.

decorative image for the BSN SPORTS project

Student Athletics e‑Commerce Redesign

Targeted design improvements to increase average order value and streamline the team shopping experience.

Work samples

decorative image for the guest audit project

Event Management Software Audit

Comprehensive UX audit of an attendee management platform, including personas, competitive review, and heuristic evaluation.

decorative image for the Geometry Global project

Internal Resource Management Portal

Helping HR, Operations, and Resource Management teams track hiring activity across a global agency.

decorative image for the email design tools

Email Marketing Tool Upgrade

Redesigning an email marketing tool to streamline how businesses build, segment, and send campaigns.

decorative image for the cloud securities project

Cloud-Based Financial Operations Redesign

Modernizing a fintech product's interface and information architecture to support its first enterprise client.

decorative image for the maps and workflows

Experience Maps & Other UX Deliverables

A collection of UX documentation across multiple projects and clients (including workflows, sitemaps, personas, wireframes).

Google for Education logo

Google for Education

Admob logo

Google Admob

Chrome logo

Chrome

Hublot logo

Hublot

Clover logo

Clover

Vanguard logo

Vanguard

Conde Nast logo

Conde Nast

ExxonMobil logo

ExxonMobil

Elsevier logo

Geofacets

Goldfish logo

Pepperidge Farm, Goldfish

Novartis logo

Novartis, Xolair.com

Bombardier logo

Bombardier Recreational Products

Bayer logo

Bayer

Unilever logo

Unilever

Heineken logo

Heineken

Salesgenie logo

Salesgenie

Caps logo

FinTech

Artstor logo

Artstor

Chevron Corporation logo

Chevron Corporation

Lexmark logo

Lexmark

Skills & Experience

User Research

Interviewing
Asking unbiased questions to generate insights from users.
Contextual Inquiry
Using observation to understand user needs in a natural setting.
Personas
Developing archetypes of users for product or service development.
Usability Testing
Creating test plans for in-person testing, and moderation.
Competitive Analysis
Gathering design insights from direct competitors or within an industry.
Heuristic Evaluation
Evaluating a product based on usability principles.

Design

Sketching & Ideation
Brainstorming and rapid ideation of ideas.
Information Architecture
Developing structure, navigation and organization of an experience.
Flows
Producing diagrams or maps to capture the flow of an experience in part or whole.
Responsive Design
Designing layouts for desktop, mobile, or other screens and inputs.
Annotations & Specifications
Creating the interaction and functional specifications for development implementation.
Visual
Defining layout, hierarchy, and information design for clear and meaningful interfaces.
Prototyping
Exploration of interactive experience using low and high fidelity tools, plus HTML and CSS.

Technical

Applied/Proficient
CSS, HTML, Git, web performance optimization, JavaScript foundations, responsive web design, accessibility, CSS frameworks.
Eager Enthusiast
Angular, Python, MySQL, jQuery, R, OpenFrameworks, Processing, MaxMSP, Arduino, Lean/Kanban.
Achievements
Mobile Web Specialist, Nanodegree
Udacity (2018-2019)
Responsive Web Design, Developer Certificate
FreeCodeCamp (2019)

I apply user-centered design principles to make complex systems intuitive for non-technical users and more efficient for advanced ones.

I enjoy being hands-on and digging into the details of complex functionality, bringing a thoughtful and forward-thinking approach to every solution I recommend.

My favorite projects are those in which design, business, and technical teams are mutually focused on achieving solutions collaboratively — and can share in a successful outcome together.

Find me on LinkedIn.

stacks of websites sketches on paper

Clockwise from top-left: annotated wireframes for admin screens, sketches for e-commerce update, sketch for reminder widget.

Team Feedback

  • Organized
  • Collaborative
  • Methodical thinker
  • Meticulous — Impeccable attention to detail
  • Good at being on both sides of the fence at once
  • Full of smart ideas, but not too committed to any of them

Excerpts from peer feedback and annual reviews.

You can read a few comments here or on LinkedIn:

Allison in particular played a large role in guiding our UX recommendations. She even went above and beyond to offer ideas for new concepts and features that the team should consider. She definitely showcased her ability to understand client needs and develop recommendations accordingly….

Allison excelled in handling shifting expectations and adapting…. She seamlessly linked our recommendations across project phases, resulting in a cohesive recommendation from start to finish.

— Assoc Dir, Program, Huge

Allison dove right in with our product team to help dissect the prototype, surfaced questions on where functionality didn't make sense or could be improved, and helped get our team setup and client-ready to walk through the prototype in great detail.

— Assoc Creative Dir, Huge

My experience working with Allison was great, she owns her UX design work and presents clearly to the client. She also cares to collaborate with the internal team, across disciplines to understand more of the overall project. Allison is also quite organized and very detailed while exploring options for a solution.

— Sr Product Manager, Huge

Her work ethic is stellar, and her passion for her work was so infectious that it sparked an interest for me in learning more about UX myself.

— Resource Mgmt, Geometry Global

Allison is a pleasure to work with…a valuable contributor to our team…a thoughtful and detail oriented UX designer with a strong understanding of content systems, research, and working with requirements.

— Experience Design Assoc Creative Dir, Publicis Sapient

She is detail-oriented in requirements and data gathering and can analyze and present the information well to leadership. She demonstrated hard work, patience and dedication while completing this large task in a short timeframe.

— Business analyst, Chevron

While Allison was a member of my team she demonstrated a sterling work ethic and an amazing capability for observation and analysis.

— Team Lead, Lexmark

Finally, the last thing I want to mention is how you didn't let the current state constrain you. It's easy to do that…but you found ways to push the boundaries of what's possible and to diplomatically push back when needed. Kudos to you for strong leadership throughout.

— VP, Strategy, Huge -- Read the full quote

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