UX Portfolio

Allison Walker

Collaborative designer with agency and in-house experience. Versatile expertise in e-commerce and enterprise UX.

hello@alliwalk.com · linkedin.com/in/alliwalk

I was continually impressed by Allison's ability to adapt and innovate, delivering thought-provoking concepts that were often beyond the expectations of the problem at hand, but pointed clients to future solutions.
— Assoc Creative Dir, Huge

Her UX work incorporated a variety of paths, often being one step ahead of client requests. The client was incredibly happy with the engagement, and internally the project was financially successful.
— Assoc Dir, Program, Huge

E-commerce and enterprise UX across consumer platforms and corporate systems.

decorative image for the luxury retail project

Luxury Retail E‑Commerce Redesign

Research and responsive design for premium fashion sites during a CMS and backend migration.

decorative image for the guest audit project

Event Management Software Audit

Comprehensive UX audit of an attendee management platform, including personas, competitive review, and heuristic evaluation.

decorative image for the lead manager project

Sales Prospecting & Lead Management Tool

Salesgenie Lead Manager provided SMBs new features to manage and qualify leads, creating an all-in-one prospecting workflow.

decorative image for the BSN SPORTS project

Student Athletics e‑Commerce Redesign

Targeted design improvements to increase average order value and streamline the team shopping experience.

decorative image for the email design tools

Email Campaign Builder Redesign

Redesigning an email marketing tool to streamline how businesses build, segment, and send campaigns.

decorative image for the Geometry Global project

Internal Resource Management Portal

Helping HR, Operations, and Resource Management teams track hiring activity across a global agency.

decorative image for the cloud securities project

Cloud-Based Financial Operations Redesign

Modernizing a fintech product's interface and information architecture to support its first enterprise client.

decorative image for the maps and workflows

Experience Maps, Personas & Research Deliverables

UX documentation across multiple projects and clients (including AR campaigns, e-commerce workflows, and enterprise software).

Google for Education logo
Company
Google for Education
Admob logo
Company
Google Admob
Chrome logo
Company
Chrome
Hublot logo
Company
Hublot
Clover logo
Company
Clover
Vanguard logo
Company
Vanguard
Conde Nast logo
Company
Conde Nast
ExxonMobil logo
Company
ExxonMobil
Elsevier logo
Company
Geofacets
Goldfish logo
Company
Pepperidge Farm, Goldfish
Novartis logo
Company
Novartis, Xolair.com
Bombardier logo
Company
Bombardier Recreational Products
Bayer logo
Company
Bayer
Unilever logo
Company
Unilever
Heineken logo
Company
Heineken
Salesgenie logo
Company
Salesgenie
Caps logo
Company
FinTech
Artstor logo
Company
Artstor
Chevron Corporation logo
Company
Chevron Corporation
Lexmark logo
Company
Lexmark

Skills & Experience

User Research

Interviewing
Asking unbiased questions to generate insights from users.
Contextual Inquiry
Using observation to understand user needs in a natural setting.
Personas
Developing archetypes of users for product or service development.
Usability Testing
Creating test plans for in-person testing, and moderation.
Competitive Analysis
Gathering design insights from direct competitors or within an industry.
Heuristic Evaluation
Evaluating a product based on usability principles.

Design

Sketching & Ideation
Brainstorming and rapid ideation of ideas.
Information Architecture
Developing structure, navigation and organization of an experience.
Flows
Producing diagrams or maps to capture the flow of an experience in part or whole.
Responsive Design
Designing layouts for desktop, mobile, or other screens and inputs.
Annotations & Specifications
Creating the interaction and functional specifications for development implementation.
Visual
Defining layout, hierarchy, and information design for clear and meaningful interfaces.
Prototyping
Exploration of interactive experience using low and high fidelity tools, plus HTML and CSS.

Technical

Applied/Proficient
CSS, HTML, Git, web performance optimization, JavaScript foundations, responsive web design, accessibility, CSS frameworks.
Eager Enthusiast
Angular, Python, MySQL, jQuery, R, OpenFrameworks, Processing, MaxMSP, Arduino, Lean/Kanban.
Achievements
Mobile Web Specialist, Nanodegree
Udacity (2018-2019)
Responsive Web Design, Developer Certificate
FreeCodeCamp (2019)

I apply user-centered design principles to make complex systems intuitive for non-technical users and more efficient for advanced ones.

I enjoy being hands-on and digging into the details of complex functionality, bringing a thoughtful and forward-thinking approach to every solution I recommend.

My favorite projects are those in which design, business, and technical teams are mutually focused on achieving solutions collaboratively — and can share in a successful outcome together.

Find me on LinkedIn.

stacks of websites sketches on paper

Clockwise from top-left: annotated wireframes for admin screens, sketches for e-commerce update, sketch for reminder widget.

Team Feedback

  • Organized
  • Collaborative
  • Methodical thinker
  • Meticulous — Impeccable attention to detail
  • Good at being on both sides of the fence at once
  • Full of smart ideas, but not too committed to any of them

Excerpts from peer feedback and annual reviews.

You can read a few comments here or on LinkedIn:

Allison in particular played a large role in guiding our UX recommendations. She even went above and beyond to offer ideas for new concepts and features that the team should consider. She definitely showcased her ability to understand client needs and develop recommendations accordingly….

Allison excelled in handling shifting expectations and adapting…. She seamlessly linked our recommendations across project phases, resulting in a cohesive recommendation from start to finish.

— Assoc Dir, Program, Huge

Allison dove right in with our product team to help dissect the prototype, surfaced questions on where functionality didn't make sense or could be improved, and helped get our team setup and client-ready to walk through the prototype in great detail.

— Assoc Creative Dir, Huge

My experience working with Allison was great, she owns her UX design work and presents clearly to the client. She also cares to collaborate with the internal team, across disciplines to understand more of the overall project. Allison is also quite organized and very detailed while exploring options for a solution.

— Sr Product Manager, Huge

Her work ethic is stellar, and her passion for her work was so infectious that it sparked an interest for me in learning more about UX myself.

— Resource Mgmt, Geometry Global

Allison is a pleasure to work with…a valuable contributor to our team…a thoughtful and detail oriented UX designer with a strong understanding of content systems, research, and working with requirements.

— Experience Design Assoc Creative Dir, Publicis Sapient

She is detail-oriented in requirements and data gathering and can analyze and present the information well to leadership. She demonstrated hard work, patience and dedication while completing this large task in a short timeframe.

— Business analyst, Chevron

While Allison was a member of my team she demonstrated a sterling work ethic and an amazing capability for observation and analysis.

— Team Lead, Lexmark

Finally, the last thing I want to mention is how you didn't let the current state constrain you. It's easy to do that…but you found ways to push the boundaries of what's possible and to diplomatically push back when needed. Kudos to you for strong leadership throughout.

— VP, Strategy, Huge -- Read the full quote

Education

In addition to my undergraduate and graduate degrees, I've completed hundreds of hours of in-person and online continuing education, covering topics from introductory finance, front-end development, typography, to the history of China.

I remain committed to self-improvement and growth, and frequently pursue enrichment opportunities to expand my knowledge and skills.

My experiences have provided me with a perspective that helps me keep my interests wide, and keep an open-mind to alternative sources of solutions and creative ideas.

Colophon

This website was designed and coded by me. Find out more on the Colophon.