Like so many other people, I too watch hair and makeup tutorials on YouTube. I’ve found that the majority of videographers film their hair tutorials from the front. Or from the back, like from the perspective of a hair stylist. Well, I came across some pretty unique hair tutorials sometime in 2019. The videographers/hair stylists filmed their tutorials completely different. They chose to film their tutorials in the style of famous movie directors and their movies.
My series of tiny home posts shows that many YouTubers create high-quality videos. The videos below are no different. The videos below, are extra special: they were filmed on a sound stage, with props and special effects. Both entertaining and educational!
What you’ll see below, where possible, is a short background on the movie and/or director, a preview of the original film or an excerpt, and then the tutorial. Thankfully, IMBD has some nice overview videos of famous directors. (Thanks, IMDB!)
The directors/movies are:
Stanley Kubrick/The Shining
Spike Lee/Do The Right Thing
Wes Anderson/Moonrise Kingdom
Stan Lee & Brian Cooglar / Black Panther
I am very excited to share this post. I wrote it way back in 2019, and have been saving and adding to it, while sharing other posts. Now it’s finally time to share. So with probably my longest blog post title yet, enjoy!
1. Stanley Kubrick, “The Shining”
The Shining is a movie adaptation of the book of the same name, written by mystery/thriller writer extraordinaire, Stephen King. The book was published in 1977. The movie was directed by Stanley Kubrick and released in 1980.
Stanley Kubrick didn’t just make thrillers, but his movies did have a psychologically subversive twist to them. Kubrick was pretty influential in film making. Here’s a summary of his style, by IMDB.
The Shining is about a man who takes his family to live in an isolated mountain retreat as the winter caretakers. He…succumbs to the isolation.
Twist Out Tutorial In The Style Of “The Shining”
2. Spike Lee, “Do the Right Thing”
Do The Right Thing was released in 1989 and directed by Spike Lee. Many of his films, or joints, are set in New York City, and especially the Brooklyn neighborhoods of Crown Heights or Bed Stuy. Many of his films’ themes center around race and society. He has some distinctive film making cues that this IMDB video showcases.
Do The Right Thing is about the day to day life for residents in a predominately black Brooklyn neighborhood during a hot summer. The tutorial picks up style and scene elements from this movie, some of which are seen in this trailer.
Wash and Go, in the style of Spike Lee (with Do The Right Thing references)
3. Wes Anderson, “Moonrise Kingdom”
Hair Puff Tutorial, in the style of Moonrise Kingdom (Wes Anderson)
4. Alfred Hitchcock
Another dominating name in film making. Unlike Stanley Kubrick, Alfred Hitchcock specialized in thrillers and psychological thrillers, only. Pretty much all of his movies and Alfred Hitchcock Presents shorts have a very similar style. Check out the guide below and the tutorial following.
5. Stan Lee/Ryan Cooglar, “Black Panther”
Black Panther is based on a comic by Marvel, heavily influenced by legendary comic book artist Stan Lee. The movie, released in 2018, immediately became a cultural phenomenon. This scene below is when the main character, T’chala, goes into the underground science lair to check out some new tools and suit. The director, Ryan Cooglar, has completed other movies, but not really enough to have a distinctive style.
Scene from Black Panther
Bantu knots tutorial, in the style of Black Panther
Greatly mimics the scene above.
What I liked about these tutorials were was not just the reference to pop culture — they also reflected the booming business of Black hair and the natural hair movement and acceptance within the African American community.
The business of Black hair is a big business and natural hair video tutorials are a popular sub-genre of beauty “vlogs” which are themselves very popular on YouTube. CNBC did a good job of summarizing the business of Black hair, in their video below, if you’re curious to learn more.
These are sites I’ve come across that may help someone building a portfolio. (Writing it also helps me remember!)
Yet another portfolio post!
Rather than go on about my own issues, I wanted to share a few resources. Before I begin, I’m going to make a little rant in case you’re feeling overwhelmed, like I am.
One of the sites emphasizes the importance the design a portfolio has on your job prospects. I feel this importance is overblown because the the design or tool seems to have such a big impact on how the portfolio is perceived. I can’t emphasize enough how many people use paid templates, plus the cost of a web domain. And I would be lying if I said it didn’t bother me that choosing the wrong CMS template is the difference between gainful employment vs not.
The fact that the portfolio makes a difference at all seems like the difference between showing up in a limo, BMW, Toyota, or SmartCar. I guess it really is like dating, which I admittedly know absolutely nothing about.
At the start of this review, my feeling is that people just want to be entertained. My thoughts changed somewhat, which you can read at the end.
Ok, now that I’m off my soapbox, here is my list. It’s organized like this:
Sites – Guides, essays, and portfolio collections
Tools – What people use to create their portfolio
People – A small handful of portfolios
A collection of essays, slides, and guides.
Article page: The Case Study FactoryThe Case Study Factory is about how similar so many UX portfolios seemingly look alike. The authors write:
“How the formulaic approach to UX case studies is numbing our critical thinking as designers, and how to bring a unique point of view to our work.”
Provides some pretty good tips at the end, however I recommend you read the whole article for context. Also because it’s a good article.
This is a compilation of tips and tricks to improve a design portfolio. She states:
While each design discipline has slightly different project expectations (i.e. UX wants wireframes while Branding wants logo sketches), I’ve realized there is an overall universal set of tactics that, when applied, will automatically enhance and differentiate any design portfolio.
The Google slide deck is really big and there are videos, so keep that in mind. It loads a little slow.
nng.com’s recent article, “5 Steps to Creating a UX-Design Portfolio” is probably what kicked this whole thing off. Actually I talked about this in another post, so I won’t rehash. But I will point out that I’ve made a number of changes to my website and my portfolio at Cargo Collective, which at this moment is offline.
My Personal Bookmarks
I’ve had the following links bookmarked for a few years. These seem more geared to PDFs.
This book was put together for the purpose of facilitating higher-quality portfolios. It will not cover project processes, but will act as a guide to documenting a project well for your portfolio. We hope the book will ease some of the anxiety around creating your first portfolio and then later exist as a helpful reference book to check a newer portfolio concept against
We are fortunate enough to see some great portfolios, however there are still many UX practitioners who are selling themselves short. There are some absolutely brilliant and in-depth guides about UX portfolios out there. But our intention with this document is to provide a concise, visual hand book on what to include in your portfolio.
Your portfolio represents you. But you’re not always there to talk about your work. No one gets hired on their portfolio alone. The best outcome is a meeting. Tonight is about snap judgments.
What people use to create sites
From the list of 80 above, (plus a few others I found) I randomly clicked into about 3-4 portfolios per group and I took a look at the page source.
Many, many sites are built using Squarespace, WordPress, Wix, or some other type of CMS with either built-in or plugins for flashy animation, grids, and what-not.
WordPress and Adobe Portfolio
Semplice home pageFor WordPress, I came across a template called Semplice. It is advertised as a WordPress template for designers. The latest version is Semplice4. Price is $100. I wouldn’t be surprised if many people have upgraded to the Studio version for $140. Semplice does not seem to have options for blogging; I didn’t see it.
Another theme I came across is Salient, although the site I found it on had a “Under Construction” label. It’s $60 and available on ThemeForest. It has over 5,500 reviews, over 95,000 sales, and is currently rated as 5-star.
If you use Behance, you may be interested in Adobe Portfolio. It’s $9.99/month, paid annually (about $120). You get access to Adobe Portfolio, Photoshop, and Lightroom, as well as access to Adobe Fonts. You can get a free trial, but you need to upgrade to connect a domain/subdomain.
Free DIY Options
Startbootstrap.com offers free Bootstrap templates, themes, and snippets that you can download and customize. Basically everything is free, with the obvious exceptions that you cannot use Startbootstrap templates to create a competitive website serving free Bootstrap templates.
I have used Startbootstrap multiple times and I find them pretty easy to use and combine. Some have CSS or JS animations built in; mostly CSS.
It does require solid HTML and CSS knowledge.
Github Pages uses your own github respository to host a website. It’s 100% free. However, it will say username.github.io/yourproject. And your code will be online for all to see. I’m also not sure if you can use Google Analytics.
Again, this is for people who have experience developing websites.
Obviously, having a free site generator is great. If you want to have your own domain, you can get a personal email address, like email@example.com. And you can connect it to github. But all that is well beyond the scope of this post.
BlankSlate by TidyThemes allows you to completely customize a WordPress installation, by providing a theme with absolutely zero styling. Sometimes you use a nice theme, but end up undoing stuff you don’t really like. Needless to say, this theme is for people with a good amount of experience. I say no more.
If you code your own site, these were some of the libraries and plug-ins some people used. I thought tilt.js was pretty cool.
There are so many JS libraries, this list will keep getting updated.
You can download InDesign templates, at 8.5 x 11 and 11 x 17. Good if you want to create a print portfolio, or if you want to redesign your resume.
A few portfolios in use
I randomly came across the following people, either in context of this post, or when reading an article, or serendipitously in some other way.
Caveat: In no way am I promoting any of the following people. I have never met them. I don’t know if they’re the kind of people who cut in line or litter. Maybe they don’t pick up after their dog….
The one thing that is true is that I took a look at their websites and I have an opinion. If you disagree, there’s a list of 80 portfolios above to check out.
Antonio Carusone, creator of Grid System. A very simple website. No images. He simply links to his other websites, most of them photography sites. The site is made with Cactus, which is another static-site generator not using Jekyll. (The last commit was 2 years ago, so it may not be maintained.)
I viewed a few other personal websites like this: simple, text-only, with no images. I think this is a good way to connect disparate interests. He seems to have a lot of experience, which is also good to know if you’re looking for ideas and you’re not early in your career.
Hiroaki Ito has this project on Behance. I’m including this person because I attended a virtual recruiter session with Google. The three recruiters reviewed two portfolios, and this project was one of them as an example from a visual designer. (The UX designer was Simon Pan, who uses WordPress. It appears to be his own theme although it could’ve started from BlankSlate.)
The project above is a combination of several very long images, stacked one on top of the other. This designer has a job at Google. He does not seem to have as much experience as the first guy.
Johna Paolino is someone I came across on Medium. She wrote an article on using CSS grid. Then I found her website, which is hosted on github. So that’s another – FREE – option. Looked like an interesting site and she seems to be employed at the NY Times.
That big font is BungeeShade.
Pendar Yousefi is the only person I came across in the list above that used Adobe Portfolio. It was pretty nice looking, so I’m including that here. He also appears to be employed at Google. He also seems to have many years of experience, which is another good data point.
To be clear, you cannot create an Adobe Portfolio account and link it to a personal domain without becoming paid subscriber. He does a good job of connecting his web properties. For him, he’s getting his money’s worth. But I just want to make sure it’s clear, according to the website, money appears to have been exchanged.
I came across Sharon Tsao‘s portfolio above, too. She does NOT appear to be employed. But I thought her simple site was an interesting example, and she seemed to explain her background particularly well.
She built this herself, or at least she did not use a template or CMS.
Thoughts & Reflections
I wrote this post over the course of 1-2 weeks. Right away, my initial thoughts for my own portfolio when the time of this post were to create a simple site that links out to other websites or to just expand my current WordPress installation (this blog). I also considered installing a separate WordPress instance altogether, which is still a strong possibility.
Despite my rant at the top of this post, I have started to change my opinion a little on the importance of portfolios. I think there is something to be said for trying to display your work in as good a light as possible.
I’m still collecting more data about these 80 portfolios, so there will be another post. And I’ve found more items to add to the Tools section (Webflow, anyone?), so I’ll probably continue making updates to this post in addition to simply posting again.
[Featured image credit: Photo by Pierre Bamin on Unsplash]
Resume writing tips to help you get that interview.
Over the past few months, I’ve gone to the Science, Industry and Business Library (SIBL), a research branch of the NYPL, for seminars related to job hunting. The library is a great resource for all things related to business and work. They offer free seminars on entrepreneurship, retirement planning, and job hunting.
Like other NYPL free library events I’ve been to, such as the author and book talks at the Mid-Manhattan library, I initially wondered what kind of people would be there. Public libraries tend to bring in all kinds. One day I sat next to a woman with the neatest and most beautiful handwriting I had seen in a long time. I wondered why someone with such meticulous handwriting would need a seminar on job hunting. Everyone’s story is different and a lot of different people go to the library for different reasons. Anyone can use these tips regardless of their employment status. Remember: anyone can find themselves needing to update their resume!
Anyway, I’ve been sharing some of the things I’ve learned with friends, but I wanted to formally write down a few tips I’ve learned, specifically on resumes. I know how daunting it can feel to face a blank page and feel like you don’t know where to start. Or the feeling you get, driving yourself nuts, trying to update your resume for this job and that one.
So here they are. These are not my tips. These tips are the collective advice from different seminars, from about 4-5 job hunting specialists. Like all things, do what works for you.
Put the job title at the top of the resume and match it to the job posting. If the job says Instructor, but your last job was Teacher, write Instructor up top. If your last job was Web Designer and the posting says Web Specialist, put Web Specialist at the top. Pretty simple. Also, if you’re not putting the job title at the top, you should!
Keep it to one page, but don’t sell yourself short. Meaning, don’t write an essay, but if you’re cutting off your accomplishments in an attempt to get it to one page you’re only hurting yourself. I’m guilty of this one. I have been so focused on one-page, it’s led to cutting off a lot of good info. Try writing a long resume, then editing for content. Also use a good font and don’t make it too small.
You can include unpaid work. Just because you did pro-bono work and didn’t get paid doesn’t mean it doesn’t count. People reading your resume don’t need to know that project you did last year was unpaid. It was work. Go ahead and include it.
You don’t need that many resumes. The idea that you should spend time tailoring your resume for every single job is a myth. You should tailor your job title to the job you’re posting for, and update your keywords section, but you’ll drive yourself crazy trying to tailor your entire resume for every single job.
Use a keywords section. The key is differentiation. Use the section at the top of your resume to differentiate yourself from the competition. Use keywords from the job posting to catch the eye of the recruiter or hiring manager. Use a branding statement or summary to differentiate yourself from the pack.
Summarize your accomplishments at the beginning of your resume. In addition to keywords, simply include a list of maybe 4-5 accomplishments right up front on your resume. (You see? Your resume simply cannot be one-page!) You can pull these accomplishments from the rest of your resume. (Just make sure to follow the next tip.) Also, you don’t need to use the work “successfully” as an adverb. Let your accomplishments stand for themselves.
Target your resume for the industry you want to work in. When you list your accomplishments, make sure they make sense for the industry you’re targeting. Ex: If all your accomplishments sound like they’re good for banks, but you’re trying to get into fashion, update your list so they make sense for hiring manager in fashion to understand how your accomplishments will help them. This might be how you would end up with 2 resumes, with one for banking and one for fashion.
Put your name, state+ZIP, email address, phone, and LinkedIn URL in the header of your resume. Presumably, you’ll be updating LinkedIn to match your resume, so include that right in there. If you have a portfolio, probably a good idea to link to it from there, too. Are you worried about putting your email address in your resume, because you post it online? There are 2 solutions for that. 1) Don’t post your resume online. You don’t know what job you’re targeting anyway and it’s very much out of context. 2) Use an alternate email address for people to contact you. Create a pseudo-email address that you use strictly for LinkedIn or your portfolio site, so people can contact you. The advice I got from the expert is to leave it offline, then send it on request. Case in point: I’ve been contacted by headhunters who are trying to fill a job for their client before the client has fully baked their job description. Or the headhunter claims the client is looking for X, but the description is for X, Y and Z. Would you want to work for someone who doesn’t even have the time to write a basic job description? Or worse, can’t decide (or doesn’t know) what they want? This rule filters out these jobs.
If you need to, modify the presentation of your job titles/workplaces so you look your best. It’s a little confusing to understand, so let me give an example. Let’s say your current job title is “Consultant” for a pharma company, but you’re trying to work in media. And you’ve been putting your workplace first, in your Experience section on your resume. What you would do here is update your “consultant” title so that it’s more descriptive of your job, and put that first and the company name second. In other words, don’t do this: HealthCareInc – Consultant, (2017-Present). Do this: Acting Head of Finance / Consultant – HealthCare Inc, (2017-Present). It will be backward, but it makes you look better.
Tell a story and be specific. Humans are natural storytellers and we love listening to stories. Stories are engaging. Like the one-page tip above, don’t sell yourself short by leaving out detail. The more specific you are, the less opportunity there is for the hiring manager to imagine something that didn’t happen and makes you look less than your best. Focus on: what (the beginning), how (the middle; the problem; what wasn’t anticipated), and the result (how you recovered, who benefitted, how much). This is tip is probably more helpful for a portfolio and for interviews, but the part about being specific I think is relevant.
Don’t let headhunters get you to rewrite your resume for their purposes. Don’t undo all your good work! Staffing agencies are trying to fill a very narrow set of criteria, to fill one single job. When I think about the resumes I’ve been writing lately, I think working with headhunters has influenced my writing a lot, in a bad way.
Get a friend to review your resume. This is just good advice in general. Have someone else take a look and check for errors, and to give their overall opinion about how you’ve written your resume – especially according to these tips.
How have these tips helped me? Well, I’m still working on it, but I have implemented other advice related to other seminar topics. Aside from resumes, they have included cover letters, LinkedIn profiles, overall job hunting, story telling, interviews, etc. And my resume has certainly expanded! It’s possible few will read past page one(?!), but my accomplishments are on the first page so I’m OK with that.
If you’re having trouble coming with accomplishments, try using the Seven Stories method to think of ideas. (Just do a Google Search, because you’ll probably have to refer to it later anyway.)
And, finally, here’s a resource if you need some help coming up with creative verbs to describe your accomplishments, livecareer.com/quintessential/action-skills. You might want to create your own list, which is what I did, to help read this list better.
Ultimately choose the tips that work best for you and help you stand out from the crowd.
Speakers and Notes from “Advancing The Careers of Technical Women (ACT-W)” New York 2017 Conference
Following up from my previous post about the very inspiring ACT-W NY conference with a write-up of my notes.
Unfortunately, I could not attend all of the presentations, but they were all interesting an inspiring. Below are notes from just a few of the speakers I heard.
Presentation One: Advice about promoting yourself, by Natasha Awasthi
Her advice came in two parts, due to being a speaker in two presentations at the conference. I liked what she had to say in the first one, I went to the second.
It’s not bragging to talk about your accomplishments. You’re earning trust:
I can completely relate with the idea of feeling like I’m bragging when talking about past accomplishments. So much so that I might avoid talking about what I’ve done in the past, even though it would be very relevant. Now that I can frame my past as a credential to build trust, I will be “bragging” about my past accomplishments as much as possible
Don’t network. Build a community:
As an introverted person, the idea walking up to people and introducing myself for the sake of “business connections” or “networking” is almost like a 4-letter word. It sounds so fake and manufactured; like you’re “using” people. But when framed as “community building”, that is a concept I can get behind. It’s not so scary. I can definitely do that.
Don’t get mad. Get what you want. (Create an action plan.)
Presentation 2: A story about diversity, by YZ Chin
Her advice was about diversity and the importance of being yourself. There were two main take-aways:
One:Diversity is important becauseif everyone is the same, it means they can all fail the same way. She went on to give an example about how, as a new member of the engineering team, she solved a critical error that all the other experienced team members failed to recognize. Her value to the team was her knowledge about their customers, not her skill as a software engineer.
Two: It’s important to be honest. In her example, she recognized that you’re not an impostor if you say you’re 2nd best. She again related a story where her manage told her that he didn’t hire her to be the best engineer. He hired her for her customer expertise.
Presentation 3: What she did well / What she wishes she done better, by Natasha Awasthi
In Natasha’s second talk, she presented a list of career aphorisms based on what she had done well vs things she wishes she could have done better. I think the first list mostly speaks for itself. But I’ll explain the second a little more, because I think it’s interesting and helpful.
What she wishes she had done better
Show don’t tell.
Seek to clarify before you criticize.
Find a kernel of truth.
Ask for help.
Have a board of people as advisors (not friends or family):
This is a group of professional contacts, that will give you difficult but critical feedback on your ideas, projects, career, etc. I thought this tied in really well with the point from her earlier presentation, about building community. People like this would be a great addition.
Working together means going slower.
What she did well
Act on little knowledge & lot of imagination.
Ask for help, twice:
What she means is, instead of getting angry and assume people have simply ignored your request for help, just ask again.
Declare your ignorance:
This is sort of like getting lost. Sometimes you just continue on the same path, thinking you’re going the right way and then realize you’re way off path. It would be better to just admit you’re lost and find out where you are and where you need to go, than to just start walking. Same here: rather than pretend you know the answer, admit you don’t and find someone who can help.
Make it easy to have hard conversations:
I’m actually quite bad at this, probably because of my desire to separate my professional and personal life. In her example, if you never talk to a colleague about anything, good or bad, that one time you’ve got to have a conversation it’s clearly probably about something terrible. So, take the time to get to know your colleague on a more personal basis and build up a congenial rapport.
Focus on what you want.
Follow your obsessions:
She mentioned that she was a writer, who wrote articles for Fast Company. She said she also taught classes at General Assembly.
Presentation 3: How to Tell Your Story / Personal Brand, by General Assembly
This talk was given by two people from General Assembly. I think their job was to help students find jobs, or help them find support. (Another example of working in tech, but not being technical.)
At first, I was really annoyed when this talk started. I thought it would be about building a personal brand, which is an area where I felt I could use help. Instead the dual presenters gave somewhat detailed stories about their backgrounds, which I was kind of annoyed by. However, they helped make it useful by talking about how to use your story to convey to employers how you can help them.
The Q&A and Summary section really clarified a few points from them, about what employers are looking for when it comes to the non-technical qualities of an employment candidate:
Employers want to know you have leadership qualities, which they described as seeking personal growth. I personally am not sure what leadership means to me, but I do know that I am growth-minded in that I am always looking to learn and expand my skillset. I want to know what I don’t know.
Employers want to know that you take criticism well.I suppose I always knew this, but it’s good to hear it spelled out like this. For me, trying to apply the improv “Yes, and…” technique might be a good way to accept criticism when I don’t want to accept it. “Yes, I see your critique…and X-Y-Z.”
Coming up with a story can be hard. So they suggested asking friends or acquaintances, maybe that board of advisors, to send 3 characteristics that they would use to describe you. And using that list to help guide your story.
In addition, in combination with YZ Chin’s story above, I came away with the idea that I should think of my story into tech as unique to me – and I shouldn’t feel ashamed or embarrassed to talk about how I didn’t go to design school or study engineering. I’m not being an impostor by admitting that my path into the tech industry was a straight line. Some employers might find that meandering experience valuable.
Final Talk of the Day
My last talk of the day, I actually cannot remember what it was called. But it was about finding peace at work and learning to cope with difficult situations.
In this story, the presenter talked about how she created her own job, at her current company, after running into resistance and unhappiness in her previous role.
If you think it, you will say it. If you say it, you will do it.
They attributed that to Confucius but many people have said something similar.
A few more:
Move towards vs move away
Bearing down. (Sometimes you just have to work through difficult times, rather than run away.)
Crowd source advice from toughest critics. (Sound familiar? This theme is common, I guess.)
Wisdom from “Advancing The Careers of Technical Women (ACT-W)” New York 2017 Conference
Or How a Woman’s Tech Conference Saved My Butt
Kind of on a whim, I decided to attend the Advancing The Careers of Technical Women (ACT-W), 1-day conference. The purpose was to provide career advice for women in all parts of the tech world, not just for developers. Overall, it was incredibly inspiring and energizing, which I really needed. Job hunts can be very depressing.
In an upcoming post, I will share detailed notes from each speaker. But for now, I will share some highlights and how I’ve applied the advice I learned from attending.
Highlights of Wisdom, Summarized
build a community; don’t network
create an objective panel of reviewers
tell your unique story
diversity of opinions and experience is important
ask for help
Examples of how I applied the advice I learned by taking action:
1 – BUILDING A COMMUNITY
I immediately started applying the concept of community building. I got some business cards and names, from a few attendees, and I connected with them on LinkedIn and sent emails. I’ve even been reaching out to complete strangers on LinkedIn!
Coincidentally, this was kind of happening in real life, too, which made everything a little overwhelming but also provided another opportunity to try out these new ideas.
2 – ASKING FOR HELP
I decided to ask for help from people I haven’t tried before. For instance, I reached out to employers that rejected me for a job, to ask for help. Either to ask what they look for or to ask for career advice.
3 – BUILDING TRUST
I’ve been working on redoing my website (again) and this time, I included more information highlighting my expertise. Not to brag, but to build trust.
4 – TELLING MY STORY
As a part of redoing my website, I’ve included an About page. I’ve used part of that page to go into more detail into my background and how I got to where I am.
My next post will include detailed notes from the speakers.
Recently in an interview with a company that has overseas offices, I discussed some tips I picked up while working at Chevron on how to have a good teleconferencing experience. Lots of companies have conference calls, but in my experience not many do a good job of hosting the call or running the meeting when on the phone. Here are a few tips I shared with them.
After I left Chevron, I sort had the assumption that every company did things in the same way. Big companies often get criticized for having a lot of bureaucracy and you might feel burdened to conform. But, although they may have a strong culture, sometimes its for the best. In this case, I thought they did a great job with helping employees have conference calls and not feeling like someone was left out because they weren’t on the phone. Here are a few of my own tips, along with a few others I found online.
Be on time. This comes from Entrepreneur.com, and I agree. Since you have many people calling in from different locations, it’s a huge waste of time and money to have people sitting on a call waiting to start. If one person is in charge of the host line, and that person is running late, either let everyone know and/or give out the host passcode so that someone else can start the conference call. Plus, many people will simply hang up after 15 min if the host hasn’t joined.
A round of introductions. At the start of each meeting, everyone should say their name and possibly title, if it’s unclear who does what (if that’s important to know). If someone joins late, whomever is speaking pause long enough to make sure to let that person introduce themselves. Don’t sit in the back without speaking up.
Identify yourself. This is one of my pet peeves. Whenever someone in the conversation begins speaking, that person should say their name out loud, so that everyone knows who it is. This isn’t as important if someone has a distinctive voice, if it’s a small group of people, or if only one person will be speaking, like the CEO. But for a group of people that don’t know each other, saying your name before you speak will help personalize the entire experience.
Keep noises down. Side conversations during a conference call are a big no-no. This includes people in the room chatting quietly together or someone who gets a phone call. The microphones in conference call phones cannot distinguish between the noises next to the phone and those far away. So all the noises sound the same, which means that it’s hard to hear the person currently speaking. People in the room, or on the phone, should request that side conversations end so that people on the phone can hear what’s happening.
Mute is your friend. Likewise, use the mute button if you’re not talking. This goes for someone calling in from their desk, or people in a room together. However, if you’re in a room together, you need to be careful to know when the mute is on or off. I remember I once called into a meeting when I was at home with a head cold. I assumed my phone was on mute, but unfortunately it wasn’t before I blew my nose. Trust me, no one wants to hear you blow your nose or bite into your sandwich. Mute your phone.
Watch the microphone. Microphones can be good at picking up stray noises. Don’t be the dreaded mouth-breather! Learn to use your headset. (OK, this one was a useful tip, but also pretty funny. And a true story!)
Present documents slowly. Screen sharing apps are great but they can be kind of slow. Sometimes the people on the other line are still on page one, when you’ve jumped to page 3. Scroll slowly, or a little as possible, to give the other line a chance to catch up. In addition, use the cursor and a good description to help people orient themselves in the documents. I’ve seen companies present documents as though the people on the other line have worked on putting the presentation together with them. This leads them to give short and fast explanations, without giving the people on the other line a chance to understand what they’re seeing.
Be polite. The last tip comes from Jabra.com, and it might be the most important. Actually, I’d say to be extra polite. Tense conference calls are no fun. Give people the benefit of the doubt.
Ultimately, the goal is to run a good meeting. Other websites had tips about taking notes, stating the agenda, not eating, and paying attention, which are all tips about running a good meeting, too.
I hope these tips help you run your next conference call more efficiently and with better communication.